Privacy & Refund Policy

Privacy Policy

1. Information We Collect

We do not store or retain any personal data. The only information we process is billing details, which are required for completing a transaction. This information is visible only during the transaction and is not stored on our servers.

2. How We Use Your Information

The billing information is used only to process payments and verify transactions. We do not store, share, or use this data for any other purpose.

3. Data Protection

Since we do not store personal data, there is no risk of data retention. Any billing details entered are processed securely through our payment provider and are not saved in our system.

4. User Rights

  • Users have full control over their billing details and can delete or modify them before completing a transaction.
  • No personal data is stored by us, so no further data requests are necessary.

For any privacy-related inquiries, contact us at darwensservices@gmail.com.

Refund Policy

1. Refund Eligibility

Refunds may be granted under the following conditions:

  • The service was not delivered as described or was not completed.
  • A cancellation request was made before work on the service began.
  • A technical issue on our end prevented the completion of the service.

2. Non-Refundable Services

We do not offer refunds for:

  • Services that have already been delivered as described.
  • Digital products or files that have been accessed or downloaded.
  • Subscription-based services once the billing cycle has started.
  • Change of mind after the service has been provided.

3. Partial Refunds

Partial refunds may be considered for:

  • Projects that are partially completed before cancellation.
  • Services where an unavoidable issue prevents full delivery.

4. Refund Processing

If a refund is approved, it will be issued back to the original payment method within 1-2 days, depending on your payment provider.

5. Contact for Refunds

For any refund inquiries, contact us at {your email} with details of your request. We will review and respond within 2 hours.

Need assistance? Email darwensservices@gmail.com.